Workplace Relations Officer

About UsBusways is Australia’s largest privately owned bus operator, providing services across NSW, including Western Sydney, North Shore and West, Central Coast and the Mid-North Coast, and in South Australia. Over the past 80 years we have developed a passionate and engaging brand in the transport sector and are one of the most well-known bus passenger transport operators in our operating regions.With a team of more than 2,600 people, committed to transporting over 60 million passengers each year, we pride ourselves on taking a proactive approach to public transport delivery to ensure the customer’s journey is as seamless as possible.The Opportunity & Role Responsibilities This is an exciting and challenging role where no two days are the same! Our industrial landscape is not for the faint hearted as you will be working with a wide range of stake holders within the business, along with Unions such as the TWU and RTBU.As a Workplace Relations Officer your responsibilities will be geared towards assisting the team in handling the day-to-day activities such as but not limited to performance management, disciplinary processes, grievance matters, employment legislation interpretation, flexible work arrangements, and many other areas. From time to time there may be scope for project work however, this will be dependent on case management workload and operational requirements.The TeamThe Workplace Relations team currently consists of three employees: the Workplace Relations Manager and two Workplace Relations Officers. We find that team dynamics play an important part in working towards a common goal, but also in keeping each other motivated during the challenging times.We foster an open, enjoyable and collaborative working environment. Whilst we take our roles seriously, we believe that it’s important to be our genuine selves and thus, we encourage a work-hard, play-hard approach.Required qualifications and skillsDegree in Human Resources, Industrial/Employment Relations, Law, or Commerce2+ years of relevant workplace experience within industrial/employment relationsSound knowledge of employment legislation/law, Awards & HR policyCompetent in the use of Microsoft Suite products – Word, Excel, Outlook etc.A proactive approach coupled with a can-do attitudeSound level of emotional intelligenceRelationship building skills across all levels of staffSound negotiation skillsExcellent communication skills, both oral and writtenStrong attention to detailAn ability to remain impartial, understand confidentiality and demonstrate a pragmatic approachDesired CriteriaKnowledge of specific AwardsClerks Private Sector Award 2020Passenger Vehicle Transportation Award 2020Manufacturing and Associated Industries and Occupations Award 2020Experience in dealing with the Fair Work Commission (FWC) relating to conciliations arising from Unfair Dismissal or General Protections claims.An ability to run training sessions with internal staffGreat work environmentWe care about our people and encourage employees to learn and develop, as well as offering great employee benefits including:Fitness Passport, a great scheme allowing you and your family to access multiple pools and fitness facilities around Sydney and regional NSW all under one competitive membership fee Employee Assistance Program by Benestar, giving you and your family access to an independent organisation that provides a broad range of personal support servicesOffice Lunch Club, providing access to discounted meals at workModern office environment, including large communal kitchen and outdoor lunch space, coffee machine, free fruit and periodic company lunchesFlexible work times around core office hours, and option to work from home two days a weekApply nowIf you believe this is the perfect role for you, please apply by submitting a resume and a cover letter that specifically addresses your skills and experience in relation to the role, duties and required skill-set. Individual applications will be processed as soon as they are received so if this position is for you, apply today!Busways is an Equal Opportunity Employer that is committed to achieving a diverse workforce. We strongly encourage applications from people representing all diversity groups and ages such as Aboriginal and Torres Strait Islander, LGBTIQ+, people with disabilities, religious beliefs and ethnicity. 70000 AUD Pymble 2073