Staff Supervisor

Staff Supervisor (Coffs Harbour) - Full Time â€¯ Coffs Harbour, NSW Busways are seeking a proactive Staff Supervisor to join our Coffs Harbour depot, supporting daily operations and ensuring safe, reliable transport services for the community.What You’ll Be Doing: Be the main point of contact for drivers for all non-dispatch matters, providing support and guidance.Support the Depot Manager with day-to-day depot operations.Build and maintain master rosters and weekly driver rosters, including leave management.Assist with incident management, including complaints, accidents, lost property and occurrence reports.Manage administrative tasks such as employee files, timesheets, payroll support and phone enquiries.Handling phone calls and two-way enquiries.Assist during major incidents and cover trips when required to ensure services are maintained.What You’ll Bring:Strong administration and organisational skills, with excellent attention to detail.Clear and confident communication skills, both verbal and written.Ability to multitask and perform well under pressure in a fast-paced environment.Experience working autonomously and collaboratively within a team.Sound computer skills and confidence using multiple systems.Local knowledge of the Coffs Harbour area.Australian work rights, along with a current Driver’s Licence and Working with Children Check.What We Offer You: At Busways, we don’t just transport people - we care about every part of the journey. You’ll be part of a supportive, collaborative team in a modern office environment with great benefits, including:Career growth opportunitiesFlexible work - up to two working from home days + flexible start/finish times A supportive team culture with regular lunches and social eventsEmployee Referral Program – generous cash bonusesFree on-site parkingFitness Passport - discounted access to multiple fitness facilitiesConfidential support via Telus Health’s Employee Assistance ProgramWho We Are: For over 80 years, Busways has proudly delivered reliable, safe, and high-quality bus services across NSW and South Australia. With a team of 2,800+ people, we’re committed to ensuring every journey is a positive experience, transporting over 53 million passengers annually. How to Apply: Think this sounds like your perfect fit? Please apply via the Apply button. This ad will expire on 06/023/2026. All applicants will receive an outcome via email. Please include the following in your application: A cover letter telling us who you are and why you’d be a great fit for this role! A current resume detailing your experience. Please Note: The successful applicant will be offered an initial 12 month fixed-term contract with the intention of then becoming a permanent employee. This is part of Busways hiring policy for all admin roles. Our rate of conversion to permanent positions is over 90%. Questions? Contact our Recruitment Team on 02 9497 1800 or recruitment@busways.com.au. Busways is an Equal Opportunity Employer. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds. No agency applications, please.  AUD Coffs Harbour 2450

Staff Supervisor

Staff Supervisor (Coffs Harbour) - Full Time â€¯ 
Coffs Harbour, NSW 

Busways are seeking a proactive Staff Supervisor to join our Coffs Harbour depot, supporting daily operations and ensuring safe, reliable transport services for the community.

What You’ll Be Doing: 

  • Be the main point of contact for drivers for all non-dispatch matters, providing support and guidance.
  • Support the Depot Manager with day-to-day depot operations.
  • Build and maintain master rosters and weekly driver rosters, including leave management.
  • Assist with incident management, including complaints, accidents, lost property and occurrence reports.
  • Manage administrative tasks such as employee files, timesheets, payroll support and phone enquiries.
  • Handling phone calls and two-way enquiries.
  • Assist during major incidents and cover trips when required to ensure services are maintained.

What You’ll Bring:

  • Strong administration and organisational skills, with excellent attention to detail.
  • Clear and confident communication skills, both verbal and written.
  • Ability to multitask and perform well under pressure in a fast-paced environment.
  • Experience working autonomously and collaboratively within a team.
  • Sound computer skills and confidence using multiple systems.
  • Local knowledge of the Coffs Harbour area.
  • Australian work rights, along with a current Driver’s Licence and Working with Children Check.

What We Offer You: 
At Busways, we don’t just transport people - we care about every part of the journey. You’ll be part of a supportive, collaborative team in a modern office environment with great benefits, including:

  • Career growth opportunities
  • Flexible work - up to two working from home days + flexible start/finish times 
  • A supportive team culture with regular lunches and social events
  • Employee Referral Program – generous cash bonuses
  • Free on-site parking
  • Fitness Passport - discounted access to multiple fitness facilities
  • Confidential support via Telus Health’s Employee Assistance Program

Who We Are: 
For over 80 years, Busways has proudly delivered reliable, safe, and high-quality bus services across NSW and South Australia. With a team of 2,800+ people, we’re committed to ensuring every journey is a positive experience, transporting over 53 million passengers annually. 

How to Apply: 
Think this sounds like your perfect fit? Please apply via the Apply button. This ad will expire on 06/023/2026. All applicants will receive an outcome via email. Please include the following in your application: 

  • A cover letter telling us who you are and why you’d be a great fit for this role! 
  • A current resume detailing your experience. 

Please Note: The successful applicant will be offered an initial 12 month fixed-term contract with the intention of then becoming a permanent employee. This is part of Busways hiring policy for all admin roles. Our rate of conversion to permanent positions is over 90%. 

Questions? Contact our Recruitment Team on 02 9497 1800 or recruitment@busways.com.au. 

Busways is an Equal Opportunity Employer. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds. 

No agency applications, please. 

  • Posted Date 06 Feb 2026
  • Location Coffs Harbour
    NSW / Australia
  • Industry Procurement, Manufacturing & Transport
  • Job Type Full Time
  • Salary Not provided