Staff Supervisor - Coffs Harbour
Looking to grow your professional skills and experience within Busways? Take the leap and apply today to start your journey as a Staff Supervisor at our Coffs Harbour Depot.
What You’ll Be Doing:
- Be the main point of contact for drivers for all non-dispatch issues.
- Assist Depot Manager with the Operations leave register.
- Assist in building and maintaining master roster, build future weekly driver rosters
- Ensure Licence compliance in HIVE and follow up outstanding staff.
- Ensure driver leave level is adhered to.
- Oversee and action driver occurrence records.
- Investigates and assists Customer Service team.
- Distribute non electronic driver payslips.
- Assist the Manager with Charters when required if applicable for your depot. Assist the Manager and in responding to Major incidents.
- Conduct drug and alcohol testing and/or tasks as required.
- Reconciliation for banking/petty cash/driver floats for relevant depots still selling cash tickets.
- Coach driver’s and help develop their performance, offering feedback and demonstrate the desired skills and expected work ethic.
- Educate drivers on the way we do things and why we do them i.e. ‘The Busways Way’
- Perform ad-hoc tasks and other duties as directed.
What You’ll Bring:
- Demonstrated Operations knowledge including service delivery, rostering, incident management, performance management, employee relations, complaint handling, work, health and safety, inclusion and diversity.
- Demonstrated problem-solving skills, the capacity to successfully deliver high quality outcomes and meet deadlines.
- Excellent communication skills and the ability to build and maintain successful relationships.
- Strong attention to detail, organisational and time-management skills
- Leadership capability, experience and demonstrated capacity to coach others. Creative thinker and proactive problem solver
- Demonstrated ability to use initiative and maintain a high degree of confidentiality when dealing with complex matters.
- Must be an Australian Citizen, Permanent Resident or have working rights in Australia
- Current Australian drivers licence issued by the relevant State.
What We Offer You:
- At Busways, we don’t just transport people â we care about every part of the journey.
- You’ll be part of a supportive, collaborative team
- Career growth opportunities
- Direct access to senior executives influencing major commercial decisions Employee Referral Program â generous cash bonuses
- Fitness Passport â discounted access to multiple fitness facilities
- Employee Assistance Program and other company benefits
Who We Are:
For over 80 years, Busways has proudly delivered reliable, safe, and high-quality bus services across NSW and South Australia. With a team of 2,800+ people, we’re committed to ensuring every journey is a positive experience, transporting over 53 million passengers annually.
How to Apply:
Think this sounds like your perfect fit? Please apply via the Apply button. This ad will expire on 12/09/2025. All applicants will receive an outcome via email. Please include the following in your application:
A cover letter telling us who you are and why you’d be a great fit for this role!
A current resume detailing your experience.
Please Note: The successful applicant will be offered an initial 12 month fixed-term contract with the intention of then becoming a permanent employee. This is part of Busways hiring policy for all admin roles. Our rate of conversion to permanent positions is over 90%.
Questions? Contact our Recruitment Team on 02 9497 1800 or recruitment@busways.com.au.
Busways is an Equal Opportunity Employer. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.
