Employee Relations Advisor

Employee Relations Advisor - Maternity Leave
Pymble, NSW

Ready for your next opportunity? Bring your employee relations expertise to Busways’ Support Office! We’re looking for a proactive and confident Employee Relations Advisor to support our managers and teams in fostering a positive, compliant, and high-performing workplace. You’ll play a key role in maintaining workplace harmony and supporting leaders through complex employee matters.

What You’ll Be Doing:

• Manage employee relations matters as they arise, liaising with legal advisors and external stakeholders on complex issues to achieve fair and practical outcomes.
• Build strong relationships with managers and provide ongoing support across people matters.
• Conduct investigations into grievances, misconduct and performance concerns.
• Manage and coordinate personal injury and CTP claims end-to-end.
• Provide advice and recommendations to managers on performance management and grievance processes.
• Support managers in understanding and complying with legislative requirements, policies, and best practice across employee relations, flexible work and leave arrangements.
• Manage workplace claims and represent the business in proceedings before the Fair Work Commission, ensuring that you demonstrate a best practice approach whilst ensuring compliance with employment legislation.

What You’ll Bring:

• Minimum 2+ years’ experience in Employee Relations or a similar role.
• Tertiary qualification in Human Resources, Industrial Relations, or equivalent experience.
• Strong knowledge of employee relations, grievance handling, WHS, and employment legislation (including Fair Work).
• Experience supporting or working within unionised environments (transport industry experience is a bonus).
• Excellent communication skills with the ability to build strong, trusted relationships across all levels.
• Strong organisational skills with high attention to detail and the ability to manage multiple priorities.
• Proactive, solutions-focused mindset with the ability to work autonomously and handle confidential matters.
• Must be an Australian Citizen, Permanent Resident or have valid, unrestricted working rights in Australia.

What We Offer You: 
At Busways, we don’t just transport people - we care about every part of the journey. You’ll be part of a supportive, collaborative team in a modern office environment with great benefits, including:

• Career growth opportunities.
• Flexible work - up to two working from home days + flexible start/finish times.
• A supportive team culture with regular lunches and social events.
• Employee Referral Program - generous cash bonuses.
• Modern offices with communal kitchen, outdoor space, fresh fruit & quality coffee.
• Free secure on-site parking.
• Free staff shuttle from Central Coast & Blacktown.
• Fitness Passport - discounted access to multiple fitness facilities.
• Confidential support via Telus Health’s Employee Assistance Program.
• Office Lunch Club - quality discounted meals made easy.

Who We Are:
For over 80 years, Busways has proudly delivered reliable, safe, and high-quality bus services across NSW and South Australia. With a team of 2,800+ people, we’re committed to ensuring every journey is a positive experience, transporting over 53 million passengers annually.

How to Apply:
Think this sounds like your perfect fit? Please apply via the Apply button. This ad will expire on 17/05/2026. All applicants will receive an outcome via email. Please include the following in your application:

• A cover letter telling us who you are and why you’d be a great fit for this role!
• A current resume detailing your experience.

Questions? Contact our Recruitment Team on 02 9497 1800 or recruitment@busways.com.au.

Busways is an Equal Opportunity Employer. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.

No agency applications, please.