Depot Manager
Depot Manager - Full Time
Coffs Harbour, NSW
Are you an experienced Supervisor with the desire to advance your career within Busways? Take the leap and apply today to start your journey as a Depot Manager at our Coffs Harbour Depot. You have the chance to make a key difference in the community and better someone’s day!
What You’ll Be Doing:
- Oversee the day-to-day operations of the depot, ensuring efficient service delivery, operational performance and a high standard of depot presentation.
- Lead, coach and support depot employees, fostering a positive, inclusive and safety-focused workplace culture.
- Oversee workforce planning, driver rostering, leave management, payroll processes and employee dispatch.
- Monitor and manage operational performance, ensuring contractual and internal KPIs are achieved, and service delivery requirements are met.
- Manage operational incidents, customer complaints, investigations and employee performance matters, ensuring timely follow-up and resolution.
- Promote a strong safety culture, ensuring compliance with WHS requirements, risk management processes and operational policies.
- Work collaboratively with internal stakeholders to identify operational improvements and ensure consistency with Busways’ Service Delivery Framework, People Framework and Customer Service Model.
What You’ll Bring:
- Demonstrated leadership experience, with the ability to coach, develop and engage employees at all levels.
- Strong operational knowledge, including service delivery, rostering, incident management, employee relations and workplace health and safety.
- Excellent communication and interpersonal skills, with the ability to build and maintain effective working relationships.
- Strong problem-solving, organisational and time-management skills, with the ability to manage competing priorities and deliver results.
- Experience managing operations within the transport industry, preferably within passenger bus services and unionised workforces (highly regarded).
- Current Australian driver's licence and a commitment to maintaining all relevant operational and safety requirements.
- Must be an Australian Citizen, Permanent Resident or have valid, unrestricted working rights in Australia.
What We Offer You:
At Busways, we don’t just transport people - we care about every part of the journey. You’ll be part of a supportive, collaborative team in a modern office environment with great benefits, including:
- Career growth opportunities
- A supportive team culture with regular lunches and social events
- Employee Referral Program - generous cash bonuses
- Modern offices with communal kitchen, outdoor space, fresh fruit & quality coffee
- Fitness Passport - discounted access to multiple fitness facilities
- Confidential support via Telus Health’s Employee Assistance Program
Who We Are:
For over 80 years, Busways has proudly delivered reliable, safe, and high-quality bus services across NSW and South Australia. With a team of 2,800+ people, we’re committed to ensuring every journey is a positive experience, transporting over 53 million passengers annually.
How to Apply:
Think this sounds like your perfect fit? Please apply via the Apply button. This ad will expire on 13 December 2026. All applicants will receive an outcome via email. Please include the following in your application:
- A cover letter telling us who you are and why you’d be a great fit for this role!
- A current resume detailing your experience.
Please Note: The successful applicant will be offered an initial 12 month fixed-term contract with the intention of then becoming a permanent employee. This is part of Busways hiring policy for all admin roles. Our rate of conversion to permanent positions is over 90%.
Questions? Contact our Recruitment Team on 02 9497 1800 or recruitment@busways.com.au.
Busways is an Equal Opportunity Employer. We encourage applications from all individuals, including Aboriginal and Torres Strait Islander peoples, and candidates from diverse backgrounds.
No agency applications, please.
