Staff Supervisor

About BuswaysBusways is a leading multi-state passenger transport provider. Our team of over 2600 employees operates thousands of school and charter services throughout Sydney, regional NSW and Adelaide, carrying over 60 million passengers on a Busways journey every year.Over the past 80 years we have developed a passionate and engaging reputation in the transport sector and are one of the most well-known bus passenger transport operators in our operating regions. We pride ourselves on creating good customer experience and taking a proactive approach to public transport delivery, ensuring our customers' journeys are as seamless as possible. Busways’ customer commitment is to provide a service that makes customers feel safe, welcome, comfortable and impressed every time they travel with us.The OpportunityWe are always trying to attract people with high quality traits to join our team and we currently have an exciting casual vacancy for a Staff Supervisor at our Raleigh depot. We are looking for an individual who is looking to pursue an exciting opportunity within our Service Delivery team.The successful applicant will be required to work 30 hours per week, Monday to Friday. The role will involve split shifts to cover the AM and PM peak however, the exact working hours for the role will be discussed further during the recruitment process.The RoleReporting to the Operations Manager, this role requires you to assist in the daily running and completion of operational tasks as required. These may include but not be limited to;General reception and front counter administrative dutiesCarrying out depot reconciliation, petty cash and banking related tasks as requiredAssisting in the maintenance of our staff rostering and wage recordsGenerating, processing, analysing, actioning and filing of reportsBeing the primary contact for drivers regarding all related enquiries inclusive of 2-way interactionsManaging the Operations leave registerMonitoring driver licence, DA, WWC checks to ensure complianceOverseeing and actioning driver occurrence bookConducting drug and alcohol testing as requiredMonitoring fitness for workInvestigating and assisting the management team with the following:Lost property enquiriesAccident ReportsBusways Occurrence reportsInspector reportsCCTV requests and viewing sheetsMaintaining Charter booking recordsProviding ongoing and adhoc support to depot management to ensure the smooth running of the depot on a daily basisWe are looking for someone who is:Able to handle multiple tasks at any given time with a proven ability to effectively prioritise your workloadFlexible and adaptable in their approach to the working hours required per week where overtime may be requiredConfident in working autonomously or within a team environmentCapable of displaying a mature and professional approach with internal staff and external partiesAble to embody Busways Core Values and behaviours dailyThe Successful Applicant will possess:Effective communication skills in both written and verbal formsDemonstrate a strong attention to detailKnowledge of the local area and surrounding suburbsThe ability to handle multiple tasks at any given time with a proven ability to be able to effectively prioritise your workloadA mature and professional approach in dealing with both internal and external stakeholdersAn intermediate level of computer skills but be savvy enough to learn new skills in a fast-paced environmentThe successful applicant will also be provided with all the necessary on the job training required to fulfill the role.Desirable Criteria:1-2 years maximum experience in a similar role or related fieldApply nowIf you believe this is the perfect role for you, please apply by submitting a resume and a cover letter that specifically addresses your skills and experience in relation to the role, duties and required skill-set. Individual applications will be processed as soon as they are received so if this position is for you, apply today!Busways is committed to achieving a diverse workforce and strongly encourages applications from people representing all diversity groups and ages such as Aboriginal and Torres Strait Islander, LGBTIQ+, people with disabilities, religious beliefs and ethnicity. 30 AUD Raleigh 2454