Learning & Development Officer

About the OpportunityOur employees are what make Busways work. We always aim to attract people that continuously look to improve themselves and the team.  We currently have full time vacancies for dynamic and motivated Learning and Development Officers to join our team in our Ryde and Willoughby depots.This is an exciting opportunity to join both a growing department and a growing company. You will be given in the opportunity to grow, develop and to take on more responsibility.You will be working in a fast paced and energetic environment that will encourage you to be a conceptual and creative thinker within the team.About UsBusways is an award-winning multi-state passenger public transport provider. Our team of over 1800 employees operate thousands of school and charter services throughout Sydney, regional NSW and Adelaide, carrying over 26 million passengers on a Busways journey every year.Over the past 78 years we have developed a passionate and engaging reputation in the transport sector as a customer-focused essential service provider. We pride ourselves on creating good customer experience and taking a proactive approach to public transport delivery, ensuring our customers' journeys are as seamless as possible.We keep safety, sustainability and innovation at the forefront of our operations. Now is an exciting time in public transport with introduction of new sustainable technologies, on demand bus services and trials of driverless vehicles.The RoleThis role will report directly to the Driver Training Manager and will be responsible for the training and assessment of employees focusing on classroom training, driving skills and assessing potential employees. The main duties of the role include but are not limited to:Developing and maintaining constructive working relationships with management and staffAssessing and coaching new and existing employees in on-road driving skills, customer service, workplace safety and ticket machine usageFacilitating effective, interactive group training by creating a positive learning environmentConducting technical training in on road driving skills, vehicle and route familiarisation with positive outcomes for learnersCarrying out coaching sessions and refresher training in technical driving skillsMaintaining currency on all policies, procedures and legal requirements as well as best practiceManaging your own daily schedule to  ensure all training activity and assessment is completedResearching and utilising new learning and development content, methods and materials for trainingWorking both autonomously and within a team environment to achieve KPI’s and excellent training outcomesThe successful applicant will possessOutstanding communication, interpersonal and problem solving skillsA keen eye for detail, meticulous with paperwork and the ability to maintain focus under pressureAbility to quickly learn and understand material to facilitate training sessionsPossess a demonstrated ability in successfully engaging learner groups using interactive and interesting techniques Intermediate computer skillsExcellent driving history and customer service recordWillingness to adapt in a changing environmentCurrent Drivers Licence (HR class preferred)The following would be considering an advantage:Certificate IV in Workplace Training and AssessmentCompletion of the unit Addressing Adult, Language, Literacy and NumeracyCurrent RMS Driver Instructor accreditation for MR class or higherWillingness to travel between Busways existing depots within NSW and SAWhat we can offer you?We’re a family run company with a community feel. We are constantly evolving and challenging the notion of how we can do things better. Not only do we have a great working culture but also we have a range of staff perks that include:Flexible Working Hours - We encourage flexibility in the workplace thus, our employees have the ability to start early and finish early or vice versa.Training Opportunities - Within our team, we encourage industry training and certification options to keep your skills sharp.Busways is committed to achieving a diverse workforce and strongly encourages applications from people representing all diversity groups and ages such as Aboriginal and Torres Strait Islander, LGBTI, people with disabilities, religious beliefs and ethnicity. 30 AUD Ryde 2112

Learning & Development Officer

  • Excellent career progression
  • Full time role with an immediate start
  • Utilise your current knowledge to expand your skillset & grow within a team

About the Opportunity

Our employees are what make Busways work. We always aim to attract people that continuously look to improve themselves and the team.  We currently have full time vacancies for dynamic and motivated Learning and Development Officers to join our team in our Ryde and Willoughby depots.

This is an exciting opportunity to join both a growing department and a growing company. You will be given in the opportunity to grow, develop and to take on more responsibility.

You will be working in a fast paced and energetic environment that will encourage you to be a conceptual and creative thinker within the team.

About Us

Busways is an award-winning multi-state passenger public transport provider. Our team of over 1800 employees operate thousands of school and charter services throughout Sydney, regional NSW and Adelaide, carrying over 26 million passengers on a Busways journey every year.

Over the past 78 years we have developed a passionate and engaging reputation in the transport sector as a customer-focused essential service provider. We pride ourselves on creating good customer experience and taking a proactive approach to public transport delivery, ensuring our customers' journeys are as seamless as possible.

We keep safety, sustainability and innovation at the forefront of our operations. Now is an exciting time in public transport with introduction of new sustainable technologies, on demand bus services and trials of driverless vehicles.

The Role

This role will report directly to the Driver Training Manager and will be responsible for the training and assessment of employees focusing on classroom training, driving skills and assessing potential employees. The main duties of the role include but are not limited to:

  • Developing and maintaining constructive working relationships with management and staff
  • Assessing and coaching new and existing employees in on-road driving skills, customer service, workplace safety and ticket machine usage
  • Facilitating effective, interactive group training by creating a positive learning environment
  • Conducting technical training in on road driving skills, vehicle and route familiarisation with positive outcomes for learners
  • Carrying out coaching sessions and refresher training in technical driving skills
  • Maintaining currency on all policies, procedures and legal requirements as well as best practice
  • Managing your own daily schedule to  ensure all training activity and assessment is completed
  • Researching and utilising new learning and development content, methods and materials for training
  • Working both autonomously and within a team environment to achieve KPI’s and excellent training outcomes

The successful applicant will possess

  • Outstanding communication, interpersonal and problem solving skills
  • A keen eye for detail, meticulous with paperwork and the ability to maintain focus under pressure
  • Ability to quickly learn and understand material to facilitate training sessions
  • Possess a demonstrated ability in successfully engaging learner groups using interactive and interesting techniques Intermediate computer skills
  • Excellent driving history and customer service record
  • Willingness to adapt in a changing environment
  • Current Drivers Licence (HR class preferred)

The following would be considering an advantage:

  • Certificate IV in Workplace Training and Assessment
  • Completion of the unit Addressing Adult, Language, Literacy and Numeracy
  • Current RMS Driver Instructor accreditation for MR class or higher
  • Willingness to travel between Busways existing depots within NSW and SA

What we can offer you?

We’re a family run company with a community feel. We are constantly evolving and challenging the notion of how we can do things better. Not only do we have a great working culture but also we have a range of staff perks that include:

  1. Flexible Working Hours - We encourage flexibility in the workplace thus, our employees have the ability to start early and finish early or vice versa.
  2. Training Opportunities - Within our team, we encourage industry training and certification options to keep your skills sharp.

Busways is committed to achieving a diverse workforce and strongly encourages applications from people representing all diversity groups and ages such as Aboriginal and Torres Strait Islander, LGBTI, people with disabilities, religious beliefs and ethnicity.

  • Posted Date 24 Nov 2021
  • Location Ryde
    NSW / Australia
  • Industry Human Resources & Recruitment
  • Job Type Full Time
  • Salary Not provided