Administration Assistant

About usBusways is a leading multi-state passenger transport provider. Our team of over 2600 employees operates thousands of school and charter services throughout Sydney, regional NSW and Adelaide, carrying over 60 million passengers on a Busways journey every year. Over the past 80 years we have developed a passionate and engaging reputation in the transport sector as one of the most well-known bus passenger transport operators. We pride ourselves on creating good customer experience and taking a proactive approach to public transport delivery, ensuring our customers' journeys are as seamless as possible. Busways’ customer commitment is to provide a service that makes customers feel safe, welcome, comfortable and impressed every time they travel with us.About the roleReporting to the Regional Workshop Manager, this role is based at our Ryde depot. We are looking for an individual who has the capabilities to provide a wide range of administrative services and general office support.This is a role which requires interaction across multiple departments and levels of our business and therefore requires someone with outstanding interpersonal skills along with a passion for order and accuracy.Role responsibilitiesKey responsibilities for this position include the following:Provide administrative services including word processing, spreadsheet preparation, database operations and general support for ManagementAssist with the collection, compilation and input of data and other statistics as requiredUndertake administrative tasks to support management in achieving key service requirementsRespond to telephone and customer enquiries; provide information and direct customers to appropriate sourcesEnsure appropriate flow of mail within the Depot and National Support OfficeComplete routine tasks such as office equipment maintenance, stationery supply monitoring and the filing and secure storage of confidential documentsTo be successful in this role you will ideally have:At least 2 years’ experience within a strong administration role or similarExperience in basic office administration skills including but not limited to MS Excel, MS Word, MS OutlookExcellent organisational and time management skills, attention to detailA sound ability to communicate and engage with employees at all levelsExposure to complaint handling, work, health and safety policies and procedures, inclusion and diversityDemonstrated problem-solving skills, the capacity to successfully deliver high quality outcomes and meet deadlinesThe ability to think creatively and proactively solve problems and a willingness to step outside of your comfort zone to achieve and exceed the goals and expectations of your managers and fellow peersHow to apply:If you believe this is the perfect role for you, please apply by submitting a resume and a cover letter that specifically addresses your skills and experience in relation to the role, duties and required skillset. Busways is an Equal Opportunity Employer that is committed to achieving a diverse workforce. We strongly encourage applications from people representing all diversity groups and ages such as Aboriginal and Torres Strait Islander, LGBTIQ+, people with disabilities religious beliefs and ethnicity. 50000 AUD Ryde 2112